Skip to content

SHIPPING POLICY

Shipping Time -- Orders that can be shipped UPS will ship the same or next business day Monday thru Friday in the order received, provided the order is placed before 12:00 PM CST and the product ordered is in stock. Orders are not shipped on Saturday or Sunday. If there is a delay in shipping you will be contacted via email and asked if you would like to cancel your order. Our orders are shipped from numerous locations therefore order cancellation must be done before labels are printed to avoid the shipping charges. We are not responsible for any delays due to inclement weather.

Order Processing -- Orders placed online will be shipped by UPS, FedEx, USPS, or Freight Carrier. Orders are processed Monday thru Friday between 8:30 to 4:00 in the order they were received. (we are closed for traditional holidays) The next email you will be from UPS, FedEx, US Post Office, or Freight Carrier after your shipping label or BOL has printed along with the tracking number. Sign up for tracking updates at this time. First-time buyer orders will be security checked again for commutation information and ship-to address. We may have to contact you for additional order information. Most orders will ship within 24 to 48 hours after processed Monday thru Friday.

All purchases from this Web Site are made as specified by a shipment contract with the carrier. As a result, risk of loss and title for items purchased from this Web Site are pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments. Claims for any damage or shortage must be noted on the freight bill before signing it. Immediately after receipt, open carton, inspect for concealed damage. If damage is found, notify delivering carrier at once, You have 15 days after the of receipt of goods to make a claim. After that product or products is considered complete and in good working order.

  • Customers are responsible for order delivery problems.
  • We send you 3 emails with your tracking # and shipping information.
  • #1 When your label is printed we send you a email.
  • #2 When Carrier picks up your order from warehouse we send you email.
  • #3 When your order is delivered to your address we send you a email.
  • Be responsible and keep track of your order from start to finish.

Address Corrections Charges are incorrect ship to address that you have supplied and must be corrected by the freight carrier you will incur a charge. The buyer will be charged an administrative fee of $5.00 plus the carrier's additional charge.

Orders under $200 have the option of delivery to a shipping address other than the billing address on the credit card. Orders $200 and over must be shipped to an authorized address for the credit card being used.

All purchases from this Web Site are made as specified by a shipment contract with the carrier. As a result, the risk of loss and title for items purchased from this Web Site are pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

Motor Freight orders take 1 or 2 days before shipping and must ship to a commercial address or a local terminal.

Claims for any damage or shortage are the responsibility of the customer and must be noted on the freight bill before signing it. Immediately after receipt, open carton, inspect for concealed damage. If damage is found, receiver must notify freight carrier at once of damage. You have 15 days after the of receipt of goods to make a claim. After 15 days from pick-up product or products on the order are considered complete (no shortages) and in good working order (no damages).

We reserve the right to cancel any order with a full refund. Any changes to shipment once an order leaves the warehouse that incur additional charges or fees will be charged to customers' credit cards on file.

Refused or Undeliverable orders will have a 35% restocking fee. Shipping to and return shipping costs are the sole responsibility of the customer and will be deducted. We ship to the address you provide. NO REFUND ON SHIPPING.

Consider any shipping or transit time offered to you by this site due to in-climate weather conditions only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. We are not responsible for delays due to severe weather conditions. Once the order has been delivered to the address stated by the customer to be delivered. DRP Fast Ship Tools is no longer responsible for lost or damaged items.

Free Shipping freight items are for a commercial address with full access in the 48 Continental United States excluding HI, AK, and Puerto Rico. No Coupons with Free Shipping. If your order qualifies for free shipping, but your order also contains ineligible items, you will only be charged shipping for those ineligible items.

TERMINAL PICK-UP OPTION

  • Terminal pickup allows your package to be received at a freight facility and held for up to 3 business days.
  • Proper identification of the purchaser is required for pickup.
  • We may be unable to determine the terminal address prior to shipping some factory direct items.
  • Review the freight delivery checklist above
  • Failure to pick up your product within 3 business days may result in additional fees for shipping & storage.